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Regulations

Online Store Regulations

These Regulations define the general terms, conditions and method of sale conducted by PPHU POLIMAT Sp. z o.o. Przedbojewice 33, 88-150 Kruszwica, tel.: (+48) 52 566 20 96. Entered into the Register of Entrepreneurs maintained by the District Court in Bydgoszcz, 13th Commercial Division of the National Court Register, Share capital: PLN 1,000,000, KRS: 0001153168, NIP: 5562814087 via the online store polimat.com.pl (hereinafter referred to as: "Online Store") and define the terms and conditions of free electronic services provided by PPHU POLIMAT Sp. z o.o. with its registered office in Przedbojewice 33.

§ 1 Definitions

1. Business days - means weekdays from Monday to Friday, excluding public holidays.

2. Delivery - means the actual act of delivering the Goods specified in the order to the Customer by the Seller, through the Supplier.

3. Supplier - means the courier company with which the Seller cooperates in the scope of making the Delivery of Goods.

4. Password - means a sequence of letters, numbers or other characters selected by the Customer during Registration in the Online Store, used to secure access to the Customer's Account in the Online Store.

5. Customer - means an entity for which, in accordance with the Regulations and legal regulations, services may be provided electronically or with whom a Sales Agreement may be concluded.

6. Consumer - means a natural person who performs a legal act with the entrepreneur not directly related to their business or professional activity.

7. Customer Account - means an individual panel for each Customer, launched on their behalf by the Seller, after the Customer has completed Registration and concluded an agreement for the provision of the Customer Account service.

8. Entrepreneur - means a natural person, legal person or organizational unit that is not a legal person, to whom the law grants legal capacity, conducting business or professional activity on their own behalf and performing a legal act directly related to their business or professional activity.

9. Entrepreneur with Consumer rights - means a natural person concluding a Sales Agreement directly related to their business activity, when the content of the Sales Agreement indicates that it does not have a professional character for this Entrepreneur, resulting in particular from the subject of the business activity performed by them, made available on the basis of the provisions on the Central Register and Information on Business Activity.

10. Regulations - means these regulations.

11. Registration - means an actual act performed in the manner specified in the Regulations, required for the Customer to use all the functionalities of the Online Store.

12. Seller - means PPHU POLIMAT Sp. z o.o. Przedbojewice 33, 88-150 Kruszwica, tel.: (+48) 52 566 20 96. Entered into the Register of Entrepreneurs maintained by the District Court in Bydgoszcz, 13th Commercial Division of the National Court Register, Share capital: PLN 1,000,000, KRS: 0001153168, NIP: 5562814087, which is also the owner of the Online Store.

13. Store Website - means the websites under which the Seller runs the Online Store, operating in the domain polimat.com.pl.

14. Goods - means the product presented by the Seller via the Store Website, which may be the subject of the Sales Agreement.

15. Durable medium - means a material or tool enabling the Customer or Seller to store information addressed personally to them, in a way that allows access to information in the future for a period appropriate to the purposes for which such information is used, and which allows for the reproduction of stored information in an unchanged form.

16. Sales agreement - means a sales agreement concluded at a distance, on the principles specified in the Regulations, between the Customer and the Seller.

§ 2 General provisions and use of the Online Store

1. All rights to the Online Store, including property copyrights, intellectual property rights to its name, its Internet domain, the Online Store Website, as well as to patterns, forms, logos posted on the Online Store Website (with the exception of logos and photos presented on the Online Store Website for the purposes of presenting goods, to which copyrights belong to third parties) belong to the Seller, and their use may only occur in a manner specified and in accordance with the Regulations and with the Seller's consent expressed in writing.

2. The Seller will make every effort to ensure that the use of the Online Store is possible for Internet users using all popular Internet browsers, operating systems, device types and Internet connection types. The minimum technical requirements for using the Online Store Website are an Internet browser version

ji at least Internet Explorer 11 or Chrome 66 or FireFox 60 or Opera 53 or Safari 5 or newer, with Javascript enabled, accepting "cookies" and an internet connection with a bandwidth of at least 256 kbit/s. The Store Website is optimized for a minimum screen resolution of 1024x768 pixels.

3. The Seller uses the "cookies" mechanism, which, when Customers use the Store Website, are saved by the Seller's server on the hard drive of the Customer's end device. The use of "cookies" is intended to ensure the correct operation of the Store Website on Customers' end devices. This mechanism does not destroy the Customer's end device and does not cause configuration changes in the Customers' end devices or in the software installed on these devices. Each Customer may disable the "cookies" mechanism in the web browser of their end device. The Seller indicates that disabling "cookies" may, however, cause difficulties or prevent the use of the Store Website.

4. In order to place an order in the Online Store via the Store Website or via e-mail and to use the services available on the Store Websites, the Customer must have an active e-mail account.

5. It is prohibited for the Customer to provide content of an illegal nature and for the Customer to use the Online Store, the Store Website or free services provided by the Seller in a manner that is contrary to the law, good customs or infringes the personal rights of third parties.

6. The Seller declares that the public nature of the Internet and the use of services provided electronically may involve the risk of obtaining and modifying Customer data by unauthorized persons, therefore Customers should use appropriate technical measures that will minimize the above-mentioned threats. In particular, they should use antivirus programs and programs that protect the identity of those using the Internet. The Seller never asks the Customer to provide them with a Password in any form.

7. It is not permissible to use the resources and functions of the Online Store for the purpose of conducting by the Customer an activity that would violate the interests of the Seller, i.e. advertising activity of another entrepreneur or product; activity consisting in posting content unrelated to the activity of the Seller; activity consisting in posting false or misleading content.

§ 3 Registration

1. In order to create a Customer Account, the Customer is obliged to complete a free Registration.

2. Registration is not necessary to place an order in the Online Store.

3. In order to Register, the Customer should complete the registration form provided by the Seller on the Store Website and send the completed registration form electronically to the Seller by selecting the appropriate function located in the registration form. During Registration, the Customer sets an individual Password.

4. While filling out the registration form, the Customer has the opportunity to read the Regulations, accepting its content by marking the appropriate field in the form.

5. During Registration, the Customer may voluntarily consent to the processing of their personal data for marketing purposes by checking the appropriate box in the registration form. In such a case, the Seller clearly informs about the purpose of collecting the Customer's personal data, as well as about the recipients of such data known to the Seller or expected recipients of such data.

6. The Customer's consent to the processing of their personal data for marketing purposes does not condition the possibility of concluding an agreement with the Seller for the electronic provision of the Customer Account Management service. The consent may be withdrawn at any time by submitting an appropriate statement to the Seller by the Customer. The statement may, for example, be sent to the Seller's address by e-mail.

7. After sending the completed registration form, the Customer immediately receives, by e-mail, to the e-mail address provided in the registration form, a confirmation of Registration by the Seller. At this moment, an agreement for the electronic provision of the Customer Account Management service is concluded, and the Customer gains the possibility of accessing the Customer Account and making changes to the data provided during Registration.

§ 4 Orders

1. The information contained on the Store Website does not constitute an offer by the Seller within the meaning of the Civil Code, but only an invitation to Customers to submit offers to conclude a Sales Agreement.

2. The Customer may place orders in the Online Store via the Store Website or e-mail 7 days a week, 24 hours a day.

3. The Customer places

, placing an order via the Store Website, completes the order by selecting the Goods they are interested in. The Goods are added to the order by selecting the command ADD TO CART under the given Goods presented on the Store Website. After completing the entire order and indicating the method of Delivery and payment in the "CART", the Customer places the order by sending the order form to the Seller, selecting the "Order and pay" button on the Store Website. Each time before sending the order to the Seller, the Customer is informed of the total price for the selected Goods and Delivery, as well as all additional costs that they are obliged to incur in connection with the Sales Agreement.

4. The Customer placing an order via e-mail, sends it to the e-mail address provided by the Seller on the Store Website. In the message sent to the Seller, the Customer provides in particular: the name of the Goods, the color and their quantity, from among the Goods presented on the Store Website and their contact details.

5. After receiving the message from the Customer by e-mail referred to in §4 section 4, the Seller shall send the Customer a return message by e-mail, providing its registration data, the price of the selected Goods and possible forms of payment and the method of Delivery together with its cost, as well as information on all additional payments that the Customer would have to pay under the Sales Agreement. The message also contains information for the Customer that concluding the Sales Agreement by e-mail entails the obligation to pay for the ordered Goods. Based on the information provided by the Seller, the Customer may place an order by sending an e-mail to the Seller indicating the selected form of payment and the method of Delivery.

6. Placing an order constitutes the submission by the Customer to the Seller of an offer to conclude the Sales Agreement for the Goods that are the subject of the order.

7. After placing the order, the Seller shall send confirmation of its placement to the e-mail address provided by the Customer.

8. Then, after confirming the order, the Seller shall send information about the acceptance of the order for execution to the e-mail address provided by the Customer. Information about the acceptance of the order for execution is the Seller's declaration of acceptance of the offer referred to in §4 sec. 6 above and upon its receipt by the Customer, the Sales Agreement is concluded.

9. After the conclusion of the Sales Agreement, the Seller confirms its terms to the Customer by sending them on a Durable Medium to the Customer's e-mail address or in writing to the address indicated by the Customer during Registration or placing an order.

§ 5 Payments

1. Prices on the Store's Website placed next to a given Product are gross prices and do not include information on the costs of Delivery and any other costs that the Customer will be obliged to incur in connection with the Sales Agreement, about which the Customer will be informed when choosing the method of Delivery and placing an order.

2. The Customer may choose the following forms of payment for the ordered Products:

bank transfer to the Seller's bank account (in this case, the execution of the order will begin after the Seller sends the Customer a confirmation of acceptance of the order and after the funds have been transferred to the Seller's bank account); bank transfer to the Seller's bank account with the option of personal collection at the Seller's office (in this case, the order will be processed immediately after the Seller sends the Customer a confirmation of order acceptance, and the Goods will be issued at the Seller's office after the funds have been credited to the Seller's bank account);

bank transfer via the external payment system Przelewy24, the payment card operator is PayPro SA Agent Rozliczeniowy, ul. Pastelowa 8, 60-198 Poznań, entered into the Register of Entrepreneurs of the National Court Register maintained by the District Court of Poznań Nowe Miasto and Wilda in Poznań, 8th Commercial Division of the National Court Register under the KRS number 0000347935, NIP 7792369887, Regon 301345068 (in this case, the order will be processed after the Seller sends the Customer a confirmation of order acceptance and after the Seller receives information from the Przelewy24 system about the payment made by the Customer); cash on delivery - payment at the Seller's office (in this case, the order will be fulfilled immediately after the Seller sends the Customer a confirmation of the order acceptance, and the Goods will be issued at the Seller's office);
cash on delivery, payment to the Supplier upon delivery (in this case, the order execution and its shipment will be started after the Seller confirms the acceptance of the order).

3. The Customer is informed by the Seller on the Store's Website each time about the time within which he is obliged to make

4. In the event of the Customer's failure to make the payment within the time limit referred to in §5 section 3 of the Regulations, the Seller shall set an additional deadline for the Customer to make the payment and shall inform the Customer about it on a Durable Medium. Information about the additional deadline for making the payment shall also include information that after the ineffective expiry of this deadline, the Seller shall withdraw from the Sales Agreement. In the event of the ineffective expiry of the second deadline for making the payment, the Seller shall send the Customer a declaration of withdrawal from the agreement on a Durable Medium pursuant to Article 491 of the Civil Code.

§ 6 Delivery

1. The Seller shall perform the Delivery on the territory of the Republic of Poland.

2. The Seller shall be obliged to deliver the Goods that are the subject of the Sales Agreement without defects.

3. The Seller shall post information on the Store's Website about the number of Business Days required for Delivery and order fulfillment.

4. The Delivery and order fulfillment deadline indicated on the Store Website is calculated in Business Days in accordance with §5 section 2 of the Regulations.

5. The ordered Goods are delivered to the Customer via the Supplier to the address indicated in the order form.

6. On the day the Goods are sent to the Customer (if the option of personal collection of the Goods has not been selected), information confirming the shipment by the Seller is sent to the Customer's e-mail address.

7. The Customer is obliged to examine the delivered shipment within the time and manner accepted for shipments of a given type. In the event of a loss or damage to the shipment, the Customer has the right to demand that an employee of the Supplier draw up an appropriate protocol.

8. The Customer has the possibility of personal collection of the ordered Goods. Collection can be made at the Seller's office on Business Days, during the opening hours indicated on the Store Website, after prior arrangement with the Seller of the collection date via e-mail or by phone.

9. The Seller, in accordance with the Customer's will, attaches a receipt or VAT invoice covering the delivered Goods to the shipment that is the subject of the Delivery. In order to receive a VAT invoice, the Customer should declare at the time of purchase that they are purchasing the Goods as an Entrepreneur (taxpayer). The above declaration is made by marking the appropriate field in the order form, before sending the order to the Seller.

10. In the event of the Customer's absence at the address indicated by them, provided when placing the order as the Delivery address, the Supplier's employee will leave a notice or attempt to contact them by phone to arrange a date when the Customer will be present. In the event of the Supplier returning the ordered Goods to the Online Store, the Seller will contact the Customer electronically or by phone, arranging the date and cost of the Delivery with the Customer again.

§ 7 Warranty Non-conformity of goods with the contract

1. The goods are in accordance with the contract if, in particular, their:

1) description, type, quantity, quality, completeness and functionality, and in relation to goods with digital elements - also compatibility, interoperability and availability of updates, are in accordance with the contract;

2) suitability for a specific purpose for which it is needed by the consumer (or entrepreneur with consumer rights), about which the consumer (or entrepreneur with consumer rights) informed the Seller at the latest at the time of conclusion of the contract and which the entrepreneur accepted.

2. In addition, the goods, in order to be considered in accordance with the contract, must:

1) be suitable for the purposes for which goods of this type are usually used, taking into account applicable legal regulations, technical standards or good practices;

2) occur in such quantity and have such features, including durability and safety, and in relation to goods with digital elements - also functionality and compatibility, which are typical for goods of this type and which the consumer (or entrepreneur with consumer rights) may reasonably expect, taking into account the nature of the goods and the public assurance given by the entrepreneur, his legal predecessors or persons acting on their behalf, in particular in advertising or on the label, unless the Seller proves that:

a) he was not aware of the given public assurance and, judging reasonably, could not have been aware of it,

b) before the conclusion of the contract, the public assurance was corrected in accordance with the conditions and form in which the public assurance was given, or in a comparable manner,

c) the public assurance did not influence the decision of the consumer (entrepreneur with consumer rights) to conclude the contract;

3) be supplied with packaging, accessories and instructions, the delivery of which the consumer (or entrepreneur with consumer rights) may reasonably expect;

4) be of the same quality as the sample or model that the Seller made available to the consumer/entrepreneur with consumer rights ta before concluding the contract, and correspond to the description of such sample or such model.

3. The Seller shall not be liable for the lack of conformity of the goods with the contract to the extent referred to in §7 sec. 2, if the consumer (or entrepreneur with consumer rights), at the latest at the time of conclusion of the contract, was clearly informed that a specific feature of the goods deviates from the requirements of conformity with the contract specified in sec. 2, and clearly and separately accepted the lack of a specific feature of the goods.

4. The Seller shall be liable for the lack of conformity of the goods with the contract resulting from improper installation of the goods, if:

1) it was carried out by the Seller or under his responsibility;

2) improper installation carried out by the consumer (entrepreneur with consumer rights) resulted from errors in the instructions provided by the Seller.

5. The seller is liable for the lack of conformity of the goods with the contract existing at the time of its delivery and revealed within two years from that time, unless the expiry date of the goods for use, specified by the entrepreneur, his legal predecessors or persons acting on their behalf, is longer. It is presumed that the lack of conformity of the goods with the contract, which became apparent before the expiry of two years from the time of delivery of the goods, existed at the time of its delivery, unless it is proven otherwise or this presumption cannot be reconciled with the specificity of the goods or the nature of the lack of conformity of the goods with the contract.

6. The seller cannot invoke the expiry of the period for determining the lack of conformity of the goods with the contract specified in paragraph 5, if he fraudulently concealed this lack.

7. If the goods are not in conformity with the contract, the consumer (entrepreneur with consumer rights) may request their repair or replacement.

8. The Seller may make an exchange when the consumer (entrepreneur with consumer rights) requests a repair, or the Seller may make a repair when the consumer (entrepreneur with consumer rights) requests a replacement, if bringing the goods into conformity with the contract in the manner chosen by the consumer (entrepreneur with consumer rights) is impossible or would require excessive costs for the entrepreneur. If repair and replacement are impossible or would require excessive costs for the entrepreneur, he may refuse to bring the goods into conformity with the contract.

9. When assessing the excessiveness of costs for the Seller, all circumstances of the case are taken into account, in particular the significance of the lack of conformity of the goods with the contract, the value of the goods in conformity with the contract and excessive inconvenience for the consumer (entrepreneur with consumer rights) resulting from a change in the method of bringing the goods into conformity with the contract.

10. The Seller shall repair or replace within a reasonable time from the moment the entrepreneur was informed by the consumer (entrepreneur with consumer rights) about the lack of conformity with the contract, and without excessive inconvenience to the consumer (entrepreneur with consumer rights), taking into account the specificity of the goods and the purpose for which the consumer (entrepreneur with consumer rights) acquired it. The costs of repair or replacement, including in particular the costs of postage, transport, labour and materials, shall be borne by the Seller.

11. The consumer (entrepreneur with consumer rights) shall make the goods subject to repair or replacement available to the Seller. The Seller shall collect the goods at his own expense.

12. If the goods were installed before the lack of conformity of the goods with the contract was revealed, the Seller shall dismantle the goods and re-install them after the repair or replacement has been carried out or shall have these activities carried out at his own expense.

13. The consumer (entrepreneur with consumer rights) is not obliged to pay for the normal use of the goods that were subsequently replaced

14. If the goods are not in accordance with the contract, the consumer (entrepreneur with consumer rights) may submit a declaration of a price reduction or withdrawal from the contract when:

1) The Seller refused to bring the goods into conformity with the contract in accordance with §7 section 8;

2) The Seller did not bring the goods into conformity with the contract in accordance with §7 sections 10-12

3) the lack of conformity of the goods with the contract persists despite the Seller's attempts to bring the goods into conformity with the contract;

4) the lack of conformity of the goods with the contract is significant enough to justify a price reduction or withdrawal from the contract without first using the protection measures specified in §7 sections 7-13;

5) it clearly follows from the Seller's statement or the circumstances that he will not bring the goods into conformity with the contract within a reasonable time or without excessive inconvenience to the consumer.

15. The reduced price must remain in such proportion to the price resulting from the contract in which the value of the goods inconsistent with the contract remains to the value of the goods consistent with the contract.

16. The seller shall return to the consumer (entrepreneur with consumer rights) the amounts due as a result of exercising the right to reduce the price immediately, no later than within 14 days from the date of 

holding the Consumer's (entrepreneur with consumer rights) declaration of a price reduction.

17. The Consumer (entrepreneur with consumer rights) may not withdraw from the contract if the lack of conformity of the goods with the contract is immaterial. It is presumed that the lack of conformity of the goods with the contract is material.

18. If the lack of conformity with the contract concerns only some of the goods delivered under the contract, the consumer may withdraw from the contract only in relation to these goods, as well as in relation to other goods purchased by the consumer (entrepreneur with consumer rights) together with goods that are not in conformity with the contract, if it cannot be reasonably expected that the consumer (entrepreneur with consumer rights) agreed to retain only goods that are in conformity with the contract.

19. In the event of withdrawal from the contract, the Consumer (entrepreneur with consumer rights) shall immediately return the goods to the Seller at his expense. The Seller shall return the price to the consumer (entrepreneur with consumer rights) immediately, no later than within 14 days from the date of receipt of the goods or proof of their return.

20. The Seller shall refund the price using the same method of payment that the consumer used, unless the consumer has expressly agreed to another method of refund that does not involve any costs for him/her

21. The Entrepreneur may file a complaint with the Seller in connection with the use of free services provided electronically by the Seller. The complaint may be filed electronically and sent to the address: kontakt@polimat.com.pl. In the complaint, the Entrepreneur should include a description of the problem. The Seller shall immediately, but no later than within 14 days, consider complaints and provide the Entrepreneur with a response.

22. The Seller shall not use out-of-court dispute resolution, as referred to in the Act of 23 September 2016 on out-of-court resolution of consumer disputes.

§ 8 Warranty

1. Goods sold by the Seller may be covered by a warranty granted by the manufacturer of the Goods or the distributor.

2. In the case of Goods covered by a warranty, information regarding the existence and content of the warranty is always presented on the Store's Website.

§ 9 Withdrawal from the Sales Agreement

1. A Customer who is a Consumer and an Entrepreneur with Consumer rights who has concluded a Sales Agreement may withdraw from it within 14 days without giving a reason.

2. The period for withdrawal from the Sales Agreement begins from the moment the Consumer, Entrepreneur with Consumer rights or a third party indicated by them other than the carrier take possession of the Goods.

3. The Consumer and Entrepreneur with Consumer rights may withdraw from the Sales Agreement by submitting a declaration of withdrawal to the Seller. This declaration may be submitted, for example, in writing to the Seller's address, i.e.: Roman Brejecki Przedsiębiorstwo Produkcyjno-Handlowo-Usługowe Firma POLIMAT, (88-150 Kruszwica), Przedbojewice 33, or via e-mail to the Seller's address, i.e.: kontakt@polimat.com.pl. The declaration may be submitted on a form, the template of which has been posted by the Seller on the Store's Website at: Withdrawal form. To meet the deadline, it is sufficient to send the declaration before it expires.

4. The Consumer and the Entrepreneur with the rights of the Consumer may withdraw from the Agreement by submitting a declaration of withdrawal to the Seller using the form provided on the website at: Withdrawal form. To meet the deadline, it is sufficient to send the declaration before it expires. The Seller shall immediately confirm to the Consumer and the Entrepreneur with the rights of the Consumer that the form submitted via the website has been received.

5. In the event of withdrawal from the Sales Agreement, it is considered not to have been concluded.

6. If the Consumer or Entrepreneur with Consumer rights has submitted a declaration of withdrawal from the Sales Agreement before the Seller has accepted his offer, the offer ceases to be binding.

7. The Seller is obliged to immediately, no later than within 14 days from the date of receipt of the declaration of withdrawal from the Sales Agreement by the Consumer or Entrepreneur with Consumer rights, return all payments made by him, including the cost of Delivery of the Goods to the Consumer or Entrepreneur with Consumer rights. The Seller may withhold the return of payments received from the Consumer or Entrepreneur with Consumer rights until the Goods are received back or the Consumer or Entrepreneur with Consumer rights provides proof of sending back the Goods, depending on which event occurs first.

8. If the Consumer or Entrepreneur with the rights of the Consumer exercising the right of withdrawal has chosen a method of delivery of the Goods other than the cheapest standard method of Delivery offered by the Seller, the Seller is not obliged 

to return the additional costs incurred by the Consumer or the Entrepreneur with the rights of the Consumer to the Consumer.

9. The Consumer or the Entrepreneur with the rights of the Consumer is obliged to return the Goods to the Seller immediately, but no later than within 14 days from the date on which he withdrew from the Sales Agreement. To meet the deadline, it is sufficient to return the Goods to the Seller's address before the expiry of this deadline.

10. In the event of withdrawal, the Customer who is a Consumer or the Entrepreneur with the rights of the Consumer shall bear only the direct costs of return.

11. If, due to its nature, the Goods cannot be returned by post in the ordinary course, the Seller shall inform the Consumer and the Entrepreneur with the rights of the Consumer about the costs of returning the item on the Store's Website.

12. The Consumer and the Entrepreneur with the rights of the Consumer shall be liable for the decrease in the value of the Goods resulting from their use in a manner that goes beyond the manner necessary to determine the nature, characteristics and functioning of the Goods.

13. The Seller shall refund the payment using the same method of payment that the Consumer or Entrepreneur with Consumer rights used, unless the Consumer or Entrepreneur with Consumer rights has expressly agreed to another method of refund that does not involve any costs for him.

§ 10 Free services

1. The Seller provides free services to Customers electronically:

Newsletter;
Maintaining the Customer Account.

2. The services indicated in §10 section 1 above are provided 7 days a week, 24 hours a day.

3. The Seller reserves the right to select and change the type, form, time and method of granting access to selected listed services, about which it will inform Customers in a manner appropriate for changing the Regulations.

4. The Newsletter service can be used by any Customer who enters their e-mail address, using for this purpose the registration form provided by the Seller on the Store's Website. After sending the completed registration form, the Customer will immediately receive an activation link by e-mail to the e-mail address provided in the registration form in order to confirm the subscription to the Newsletter. Upon activation of the link by the Customer, an agreement for the provision of the Newsletter service by e-mail is concluded. Additionally, during Registration, the Customer may check the appropriate box in the registration form in order to subscribe to the Newsletter service.

5. The Newsletter service consists in sending by the Seller, to the e-mail address, a message in electronic form containing information about new products or services in the Seller's offer. The Newsletter is sent by the Seller to all Customers who have subscribed.

6. Each Newsletter addressed to the given Customers contains in particular: information about the sender, a completed "subject" field specifying the content of the message and information about the possibility and method of resigning from the free Newsletter service.

7. The Customer may at any time resign from receiving the Newsletter by unsubscribing via the link included in each e-mail sent as part of the Newsletter service or by deactivating the appropriate field in the Customer Account.

8. The Customer Account Management Service is available after Registration on the terms described in the Regulations and consists of providing the Customer with a dedicated panel within the Store Website, enabling the Customer to modify the data provided during Registration, as well as track the status of order fulfillment and the history of orders already fulfilled.

9. The Customer who has registered may submit to the Seller a request to delete the Customer Account, and in the event of a request to delete the Customer Account by the Seller, it may be deleted up to 14 days from the date of the request.

10. The Seller is entitled to block access to the Customer Account and free services if the Customer acts to the detriment of the Seller or other Customers, the Customer violates legal regulations or provisions of the Regulations, and also when blocking access to the Customer Account and free services is justified by security reasons - in particular: by the Customer breaking the security of the Store Website or other hacking activities. Blocking access to the Customer Account and free services for the above reasons lasts for the period necessary to resolve the issue constituting the basis for blocking access to the Customer Account and free services. The Seller notifies the Customer about blocking access to the Customer Account and free services electronically to the address provided by the Customer in the registration form.

§ 11 Personal data protection

1. The principles of Personal Data protection are included in the Privacy Policy.

§ 12 Termination of the agreement (does not apply to Sales Agreements)

1. From 

Both the Customer and the Seller may terminate the agreement for the provision of services by electronic means at any time and without giving reasons, subject to the retention of rights acquired by the other party before the termination of the aforementioned agreement and the provisions below.

2. The Customer who has registered terminates the agreement for the provision of services by electronic means by sending the Seller an appropriate declaration of intent, using any means of remote communication that allows the Seller to familiarize themselves with the Customer's declaration of intent.

3. The Seller terminates the agreement for the provision of services by electronic means by sending the Customer an appropriate declaration of intent to the e-mail address provided by the Customer during Registration.

§ 13 Final provisions

1. The Seller shall be liable for failure to perform or improper performance of the agreement, but in the case of agreements concluded with Customers who are Entrepreneurs, the Seller shall be liable only in the event of intentional damage and within the limits of the losses actually incurred by the Customer who is an Entrepreneur.

2. The content of these Regulations may be recorded by printing, saving on a medium or downloading at any time from the Store's Website.

3. In the event of a dispute arising from the concluded Sales Agreement, the parties will strive to resolve the matter amicably. The law applicable to the resolution of all disputes arising from these Regulations is Polish law.

4. The Seller informs the Customer who is a Consumer about the possibility of using out-of-court methods of handling complaints and pursuing claims. The rules for access to these procedures are available at the offices or on the websites of entities authorized to handle out-of-court disputes. These may include, in particular, consumer advocates or the Voivodship Inspectorates of the Trade Inspection, the list of which is available on the website of the Office of Competition and Consumer Protection. The Seller informs that at the address http://ec.europa.eu/consumers/odr/ there is a platform for online dispute resolution between consumers and entrepreneurs at the EU level (ODR platform).

5. The Seller reserves the right to change these Regulations. All orders accepted by the Seller for execution before the date of entry into force of the new Regulations are executed on the basis of the Regulations that were in force on the date of placing the order by the Customer. The change to the Regulations comes into force within 7 days from the date of publication on the Store's Website. The Seller will inform the Customer 7 days before the entry into force of the new Regulations about the change to the Regulations by means of a message sent electronically containing a link to the text of the amended Regulations. If the Customer does not accept the new content of the Regulations, he is obliged to notify the Seller of this fact, which results in the termination of the contract in accordance with the provisions of §12 of the Regulations.

6. The Regulations come into force on 01.01.2023.